Walmart Marketplace Milestone, Amazon Support Update, eBay Cancellations Simplified, Walmart Style Tour - This week in Amazon & eCommerce - Sep 11

Nowhere close to Amazon, but still in the race…

1. Walmart Marketplace Hits 150,000 Sellers with Rapid Growth: Walmart's marketplace has seen significant growth, reaching 150,000 active sellers, driven by new sellers attracted by rising Gross Merchandise Value. The GMV grew by over 30% in each of the past four quarters, solidifying Walmart as a crucial sales channel for many. [Learn more]

2. Amazon Lets Sellers Rate Support in Attempt to Improve Service: Amazon has introduced a new feature allowing sellers to rate customer support staff after each email interaction, aiming to address frequent complaints about service quality. Sellers can now provide feedback on their satisfaction and detail their experiences, but the question is, will Amazon listen? [Learn more]

3. eBay Simplifies Order Cancellations, Boosting Buyer Satisfaction: eBay has updated its order cancellation process, allowing buyers to request cancellations before an item is marked as shipped. Previously, cancellations were only possible within the first hour of purchase if the seller hadn’t shipped the item. [Learn more]

4. Walmart Style Tour Brings Fashion Fun to 40 Cities: This fall, Walmart is launching the Walmart Style Tour, a 40-event traveling showcase designed to bring affordable fashion directly to customers across the U.S. The tour starts at the Taste of Chicago and runs through October. [Learn more]

Check out some recent market trends!

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Isaiah Fritz, Joe White and the OSP Team

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