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- Amazon Replacing FBA Staff with AI. Shocking...
Amazon Replacing FBA Staff with AI. Shocking...
Amazon FBA Shift, Buy Off Amazon… On Amazon, Smarter eBay Ads, Amazon Local Seller Decline - This week in Amazon & eCommerce - Apr 9

Why Not Seller Support? They just give cookie cutter responses anyway…
1. Amazon Reduces FBA Staff While Expanding AI Tools to Support Sellers: Amazon has confirmed layoffs in its FBA fulfillment organization, affecting around 200 employees globally who supported merchants using its warehousing and delivery services. The company stated these changes followed a structural review and emphasized that support for sellers will remain unchanged. [Learn more]
2. Amazon Buy for Me Expands Shopping Beyond Its Store: Amazon has introduced a new beta feature called "Buy for Me," which allows shoppers to purchase products from third-party brand websites directly through the Amazon Shopping app when those items aren’t available on Amazon. [Learn more]
3. eBay Unveils AI-Powered Ad Rate Tips to Boost Seller Sales: eBay has introduced a guide explaining how it calculates suggested ad rates for sellers, leveraging machine learning to balance performance and cost. The suggested rates are based on factors like competition, listing attributes, quality, and past performance. [Learn more]
4. Japan's Local Sellers Face Global Squeeze on Amazon: Japan remains the last major Amazon marketplace where local sellers still make up the majority, with 54% of active sellers being Japanese businesses—a stark contrast to markets like Canada, where local sellers account for just 4%. [Learn more]
5. OSP Playbook Special - The 5 Steps We Used to Remove 84 Resellers in 6 months: This is one of our internal playbooks that breaks down exactly how we helped one of our partners remove their unauthorized resellers. It includes template legal docs that you can copy and paste for your own business. [Access the Playbook]
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