2023 eCommerce Review, Big Amazon Refund Scams, Amazon's Fit Insights, and the Data Trust Dilemma - This week in Amazon & eCommerce - Dec 20

Merry Christmas from our team to yours!

1. Amazon's Vision, Market Mastery, and Disruptive Forces: 2023 looks back at Amazon's audacious bet from fifteen years ago, probing into the evolution of e-commerce and the prophetic nature of Jeff Bezos' foresight, as well as other apps like Shein and Temu’s attempts to shake up the market. [Learn more]

2. REKK Syndicate's Multi-Million Dollar Scam: Amazon recently filed a lawsuit against the international fraud syndicate REKK, alleging the orchestrated theft of millions of dollars in products through a sophisticated refund abuse scheme involving employee bribery. [Learn more]

3. Amazon’s Sizing Accuracy Amid Return Concerns: Amazon is rolling out Fit Insights, an AI-powered tool designed to aid fashion brands in improving apparel and shoe sizing accuracy to curb returns. Utilizing artificial intelligence and machine learning, this tool aims to align customer sizing expectations with product fittings. [Learn more]

4. Do you trust eBay, Amazon, Etsy, Facebook, in how they use your data?: A recent report by Treasure Data highlights a stark perception divide between corporate leaders and consumers regarding data trust in major ecommerce platforms like eBay, Amazon, Etsy, and Facebook. [Learn more]

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Thank you for sharing your year with us,

Isaiah Fritz, Joe White and the OSP Team

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